Privacy Policy

This policy details how data about you is used when you access our websites and services, including via our mobile applications (together, "Casure Concierge Limited") or interact with us. If we update it, we will revise the date, place notices on the Casure Concierge Limited website or documentation if changes are material, and/or obtain your consent as required by law.

01. Protecting Your Privacy

Please review privacy policies of any third party sites linked to from Casure Concierge Limited.

02. Data We Collect, Use And Disclose

DATA TYPE WHERE WE GOT IT WHY COLLECTED
First and Last Name User Entry Personalizing Your Use Of Casure Concierge Limited
Email Address User Entry Account Creation And Casure Concierge Limited-To-User Communications And Combatting Fraud/Abuse
Phone Number User Entry Combatting Fraud/Abuse, Personalizing Your Use Of Casure Concierge Limited
Saved Searches, Account Preferences User Entry Facilitating And Personalizing Your Use Of Casure Concierge Limited
HTTP Browser Cookie User's Browser, Casure Concierge Limited Web Server Facilitating And Personalizing Your Use Of Casure Concierge Limited And Combating Fraud/Abuse
Information About Your Device And Browser Such As Device ID, Browser Version, Operating System, Plugins User's Browser, Mobile app Facilitating And Personalizing Your Use Of Casure Concierge Limited And Combating Fraud/Abuse
IP Address User's Browser, Mobile App, IP/Geolocatio Providers Combating Fraud/Abuse
Web Page Views, Access Times, HTTP Headers User's Browser, Mobile App Combating Fraud/Abuse

We may share some or all of the above listed data in the following circumstances:

  1. To respond to subpoenas, search warrants, court orders, or other legal process.
  2. To protect the rights, property, or safety of Casure Concierge Limited users, Casure Concierge Limited, or the general public.
  3. At your direction (e.g. if you authorize us to share data with other users).
  4. In connection with a merger, bankruptcy, or sale/transfer of assets.

03. Data We Store

We retain data as needed to facilitate and personalize your use of Casure Concierge Limited, combat fraud/abuse and/or as required by law.

We make good faith efforts to store data securely but can make no guarantees.

You may access and update certain data about you via your account login.

Right to know: You have the right to request that we disclose the data we collect, use and disclose, and other information relating to data we collect about you.

Right to delete: You have the right to request the deletion of data that we have collected from you, subject to certain exceptions.

Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising the rights listed above.

Only you, or someone you authorize to act on your behalf, may make a request to know or delete your data. An authorized agent may make a request on your behalf by providing written permission signed by you.

We will need to confirm your identity before processing your request by asking you to log into your existing account (if you are a registered user) or by asking you for additional information, such as a government issued ID, to confirm your identity against information we have already collected.

04. International Users

By accessing Casure Concierge Limited or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers outside Kenya.

05. Contact

If you have any questions or concerns about Casure Concierge Limited privacy policy and practices please email bookings@casureconcierge.com